Building Relationships
Although we tailor our services to meet the specific requirements of every customer, our process of engagement always stays the same:
Our Process
1. Assess – Seeing the Bigger Picture
We meet with you on site to survey your property, determine your objectives and establish what aspects of your landscape need to be addressed.
We listen carefully to your requirements, however we also take a broader view of your landscape – identifying alternative approaches or areas of opportunity that might serve you better in the long run. Our team of experts can open up a whole world of possibilities for your property.
Recommend – Putting Ourselves in Your Shoes
Taking all these factors into account, we devise an appropriate solution that’s designed specifically for your landscape.
Instead of just advising you on what we think is best, we put ourselves in your position and consider the wider goals and obligations you might have. Then we build that perspective into our proposed solution, ensuring we meet your future needs – not just those stipulated in the contract.
2. Recommend – Putting Ourselves in Your Shoes
Taking all these factors into account, we devise an appropriate solution that’s designed specifically for your landscape.
3. Implement – Delivering on Our Promise
Then we get the job done. Our skilled team delivers your project on time, on brief and on budget to the highest possible standards.
With construction, horticultural, project management and health and safety teams all in house, we have the resources we need to keep our promises to you – whatever challenges we meet along the way. You’ll also have a dedicated account manager to guide you through each step of the project and make sure everything happens how and when it should.
Relationships That Last
We don’t see the completion of your work as the end of our relationship. Our team will continue to offer you ongoing support, and your account manager will always be on hand for advice or queries. Likewise, we don’t treat any project as a one-off; we regard it as an opportunity to build a partnership with you that can grow long into the future.